Model year record

2017 HEARTLAND Elkridge

2 recall campaigns on file for this model year. 2 owner complaints on file.

Recalls

Recall campaignNHTSA 19V525000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
5,598
Reported to NHTSA
2019-07-12
Owners notified
2019-09-05

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Safety risk

Overheating of the connection can increase the risk of a fire.

Manufacturer remedy

Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.

Recall campaignNHTSA 16V566000

Exterior lighting

Component
Exterior lighting
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
4,585
Reported to NHTSA
2016-08-01
Owners notified
2016-09-01

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.

Safety risk

If the light overheats there would be an increased risk of a fire.

Manufacturer remedy

Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1
Unknown or other1

The 2016 model has 2 times as many complaints as this one. The 2018 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.