Model year record

2023 HEARTLAND Mallard

2 recall campaigns on file for this model year. 4 owner complaints on file.

Recalls

Recall campaignNHTSA 24V236000

Equipment: appliance: oven/stove/cooktop

Component
Equipment: appliance: oven/stove/cooktop
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
10,038
Reported to NHTSA
2024-03-27
Owners notified
2024-05-09

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

Safety risk

A circuit board that overheats increases the risk of a fire.

Manufacturer remedy

Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.

Recall campaignNHTSA 22V591000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
5,446
Reported to NHTSA
2022-08-08
Owners notified
2022-09-08

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Safety risk

An awning that drops or extends beyond normal operation can increase the risk of injury.

Manufacturer remedy

Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Equipment: recreational vehicle/trailer2
Unknown or other2

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.