Model year record

2020 HEARTLAND Milestone

4 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 20V643000

Structure

Component
Structure
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
104
Reported to NHTSA
2020-10-19
Owners notified
2020-12-04

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2020 Milestone fifth-wheel trailers. The outriggers may bend due to loading within the rear storage area.

Safety risk

If the outriggers bend, it can negatively affect vehicle handling, increasing the risk of a crash.

Manufacturer remedy

Heartland will notify owners, and dealers will reinforce the frame, free of charge. The recall began December 4, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Recall campaignNHTSA 20V084000

Equipment

Component
Equipment
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
487
Reported to NHTSA
2020-02-13
Owners notified
2020-05-11

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Bighorn Traveler, Elkridge, Milestone, and Pioneer Fifth Wheel trailers. The smoke detector may be incorrectly located in the bedroom.

Safety risk

In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.

Manufacturer remedy

Heartland will notify owners, and dealers will either relocate the detector or add an additional one, free of charge. The recall began May 11, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Recall campaignNHTSA 19V671000

Equipment

Component
Equipment
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
28
Reported to NHTSA
2019-09-20
Owners notified
2019-09-20

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Milestone recreational trailers. The wood backers for bunk supports were not installed on the slide out bunk end walls during manufacturing, possibly allowing the upper bunk bed to fall.

Safety risk

If the bed falls while someone is on, or under, the bunk, there is an increased risk of an injury.

Manufacturer remedy

Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. The recall began September 20, 2019. Owners may contact Heartland customer service at 1-877-262-8032.

Recall campaignNHTSA 19V525000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
5,598
Reported to NHTSA
2019-07-12
Owners notified
2019-09-05

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Safety risk

Overheating of the connection can increase the risk of a fire.

Manufacturer remedy

Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.