Known Recalls

Model year record

2020 HELIO O2

1 recall campaign on file for this model year. No owner complaints in our copy of the federal file.

Recalls

Recall campaignNHTSA 23V194000

Equipment: appliance: oven/stove/cooktop

Component
Equipment: appliance: oven/stove/cooktop
Manufacturer
9299-5000 Quebec Inc.
Vehicles affected
61
Reported to NHTSA
2023-03-23
Owners notified
2023-04-28

Defect description

9299-5000 Québec Inc. (9299-5000 Quebec) is recalling certain 2020-2023 HÉLIO O2 travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.

Safety risk

A gas leak in the presence of an ignition source can increase the risk of a fire.

Manufacturer remedy

Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 583–2206. 9299-5000 Quebec's number for this recall is 2023-001.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints in our copy of the federal file for this model year. The daily feed covers recent filings; older history appears only after a full-history rebuild.

Other HELIO O2 model years

2023202220212020

All HELIO O2 recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.