Model year record

2020 Hyundai Ioniq Electric

1 recall campaign on file for this model year. 12 owner complaints on file.

Recalls

Recall campaignNHTSA 21V127000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Hyundai Motor America
Vehicles affected
4,696
Reported to NHTSA
2021-03-01
Owners notified
2021-06-17

Defect description

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.

Safety risk

An electrical short in the Li-ion battery increases the risk of a fire.

Manufacturer remedy

Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes3
Forward collision avoidance: automatic emergency braking2
Fuel/propulsion system2
Vehicle speed control2
Electrical system1
Engine1
Unknown or other16,800 mi

The 2019 model has roughly the same number of complaints as this one. The 2021 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.