Model year record

2023 Hyundai Santa Cruz

2 recall campaigns on file for this model year. 112 owner complaints on file.

Hyundai Santa Cruz, 2022–2026 generation
Pictured: the 2022–2026 generation. Zeometric, CC BY-SA 2.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 23V181000

Trailer hitches

Component
Trailer hitches
Manufacturer
Hyundai Motor America
Vehicles affected
584,784
Reported to NHTSA
2023-03-17
Owners notified
2023-05-16

Defect description

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Safety risk

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Recall campaignNHTSA 23V038000

Structure: critical fasteners

Component
Structure: critical fasteners
Manufacturer
Hyundai Motor America
Vehicles affected
16,104
Reported to NHTSA
2023-01-31
Owners notified
2023-03-30

Defect description

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Safety risk

A detached roof molding could become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train254,000 mi
Engine204,000 mi
Electrical system14—
Unknown or other10—
Fuel/propulsion system6—
Service brakes51,000 mi
Vehicle speed control5—
Exterior lighting4—
Trailer hitches3—
Air bags21,200 mi
Forward collision avoidance: automatic emergency braking2—
Forward collision avoidance: warnings2—
Visibility/wiper2—
Forward collision avoidance11,000 mi
Forward collision avoidance: adaptive cruise control1—
Fuel system, gasoline: fuel injection system: injectors113,803 mi
Lane departure: blind spot detection1—
Lane departure: warning1—
Seats1—
Structure118,000 mi
Structure: body1—
Suspension1—
Suspension: rear: shock absorber17,000 mi
Tires: sidewall1—
Vehicle speed control: throttle14,000 mi

The 2022 model has about a third as many complaints as this one. The 2024 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Hyundai Santa Cruz model years

All Hyundai Santa Cruz recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.