Model year record

2023 Hyundai Santa Cruz

2 recall campaigns on file for this model year. 149 owner complaints on file.

Recalls

Recall campaignNHTSA 23V181000

Trailer hitches

Component
Trailer hitches
Manufacturer
Hyundai Motor America
Vehicles affected
584,784
Reported to NHTSA
2023-03-17
Owners notified
2023-05-16

Defect description

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Safety risk

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Recall campaignNHTSA 23V038000

Structure: critical fasteners

Component
Structure: critical fasteners
Manufacturer
Hyundai Motor America
Vehicles affected
16,104
Reported to NHTSA
2023-01-31
Owners notified
2023-03-30

Defect description

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Safety risk

A detached roof molding could become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train314,000 mi
Engine264,000 mi
Electrical system19
Unknown or other13
Fuel/propulsion system9
Service brakes81,000 mi
Vehicle speed control7
Exterior lighting5
Forward collision avoidance: warnings4
Air bags31,200 mi
Forward collision avoidance: automatic emergency braking3
Trailer hitches3
Structure218,000 mi
Structure: body2
Suspension2
Suspension: rear: shock absorber27,000 mi
Visibility/wiper2
Forward collision avoidance11,000 mi
Forward collision avoidance: adaptive cruise control1
Fuel system, gasoline: fuel injection system: injectors113,803 mi
Lane departure: blind spot detection1
Lane departure: warning1
Seats1
Tires: sidewall1
Vehicle speed control: throttle14,000 mi

The 2022 model has about half as many complaints as this one. The 2024 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.