Model year record

2023 Hyundai Santa FE Hybrid

1 recall campaign on file for this model year. 134 owner complaints on file.

Recalls

Recall campaignNHTSA 23V181000

Trailer hitches

Component
Trailer hitches
Manufacturer
Hyundai Motor America
Vehicles affected
584,784
Reported to NHTSA
2023-03-17
Owners notified
2023-05-16

Defect description

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Safety risk

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine296,800 mi
Fuel/propulsion system18
Electrical system17
Power train16
Unknown or other11
Forward collision avoidance: automatic emergency braking10
Vehicle speed control6
Lane departure: blind spot detection5
Service brakes3
Structure: body3
Back over prevention: automatic system braking223,824 mi
Exterior lighting2
Suspension2
Visibility: sun/moon roof assembly2
Back over prevention: rearview system braking1
Engine and engine cooling1
Engine and engine cooling: cooling system: radiator assembly1
Forward collision avoidance: warnings1
Steering1
Tires1
Trailer hitches1
Vehicle speed control: accelerator pedal16,800 mi

The 2022 model has about 1.5 times as many complaints as this one. The 2024 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.