Model year record

2023 Hyundai Santa FE

1 recall campaign on file for this model year. 490 owner complaints on file.

Recalls

Recall campaignNHTSA 23V181000

Trailer hitches

Component
Trailer hitches
Manufacturer
Hyundai Motor America
Vehicles affected
584,784
Reported to NHTSA
2023-03-17
Owners notified
2023-05-16

Defect description

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Safety risk

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other97
Power train6418,192 mi
Electrical system56
Engine561,108 mi
Service brakes32
Forward collision avoidance: automatic emergency braking31
Vehicle speed control2012 mi
Forward collision avoidance: warnings19
Fuel/propulsion system18
Visibility/wiper1635,000 mi
Forward collision avoidance: adaptive cruise control13
Structure: body8
Wheels7
Back over prevention: warnings5
Electrical system: horn531,000 mi
Seat belts5
Lane departure: blind spot detection4
Air bags3
Engine and engine cooling335,652 mi
Exterior lighting3
Steering3
Fuel system, gasoline235,652 mi
Lane departure: assist2
Power train: automatic transmission2
Visibility: sun/moon roof assembly29,100 mi
Carry handle, shell, base1
Chest clip, buckle, harness1
Electrical system: instrument cluster/panel12,000 mi
Engine and engine cooling: engine: engine control module (ECU/ECM): software11,108 mi
Exterior lighting: headlights110 mi
Forward collision avoidance11,000 mi
Lane departure: warning1
Service brakes, air12,000 mi
Service brakes, hydraulic: foundation components: disc: pads118,756 mi
Service brakes, hydraulic: foundation components: disc: rotor118,756 mi
Structure: body: bumpers: active shutters/grill111,591 mi
Tires1
Trailer hitches1
Visibility: windshield1

The 2022 model has roughly the same number of complaints as this one. The 2024 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.