Model year record

2013 Infiniti JX35

7 recall campaigns on file for this model year. 377 owner complaints on file.

Recalls

Recall campaignNHTSA 16V244000

Air bags: sensor: occupant classification

Component
Air bags: sensor: occupant classification
Manufacturer
Nissan North America, Inc.
Vehicles affected
3,296,947
Reported to NHTSA
2016-04-26
Owners notified
2016-06-10

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Safety risk

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Manufacturer remedy

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Recall campaignNHTSA 15V681000

Air bags: sensor: occupant classification

Component
Air bags: sensor: occupant classification
Manufacturer
Nissan North America, Inc.
Vehicles affected
919
Reported to NHTSA
2015-10-20
Owners notified
2015-11-30

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

Safety risk

If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Manufacturer remedy

Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.

Recall campaignNHTSA 15V033000

Structure: body: hood: hinge and attachments

Component
Structure: body: hood: hinge and attachments
Manufacturer
Nissan North America, Inc.
Vehicles affected
170,665
Reported to NHTSA
2015-01-26
Owners notified
2015-03-09

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.

Safety risk

If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.

Manufacturer remedy

Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Recall campaignNHTSA 14V138000

Electrical system: software

Component
Electrical system: software
Manufacturer
Nissan North America, Inc.
Vehicles affected
989,701
Reported to NHTSA
2014-03-25
Owners notified
2014-04-14

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

Safety risk

If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Manufacturer remedy

Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

Recall campaignNHTSA 13V445000

Electrical system: software

Component
Electrical system: software
Manufacturer
Nissan North America, Inc.
Vehicles affected
151,695
Reported to NHTSA
2013-10-17
Owners notified
2013-11-18

Defect description

Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.

Safety risk

The increased stopping distance may increase the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.

Recall campaignNHTSA 13V069000

Air bags

Component
Air bags
Manufacturer
Nissan North America, Inc.
Vehicles affected
82,038
Reported to NHTSA
2013-03-01
Owners notified
2013-05-06

Defect description

Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.

Safety risk

If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.

Manufacturer remedy

Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

Recall campaignNHTSA 12V398000

Fuel system, gasoline: storage: tank assembly

Component
Fuel system, gasoline: storage: tank assembly
Manufacturer
NISSAN NORTH AMERICA, INC.
Vehicles affected
7,842
Reported to NHTSA
2012-08-14
Owners notified
2012-09-10

Defect description

Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.

Safety risk

If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1-800-647-7261.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags868,000 mi
Power train8299,000 mi
Electrical system3510,000 mi
Service brakes2423,000 mi
Unknown or other2455,000 mi
Engine1668,500 mi
Exterior lighting1472,000 mi
Vehicle speed control1442,000 mi
Structure: body968,000 mi
Suspension94,000 mi
Fuel/propulsion system813,000 mi
Seats88,900 mi
Seat belts79,000 mi
Steering615 mi
Structure411,809 mi
Visibility/wiper419,000 mi
Fuel system, gasoline3147,516 mi
Wheels377,654 mi
Electrical system: instrument panel: speedometer/odometer2172,000 mi
Service brakes, hydraulic25,000 mi
Structure: interior panels: sun visor225,000 mi
Air bags: frontal: sensor/control module11,500 mi
Air bags: sensor: occupant classification: front passenger180,000 mi
Back over prevention: warnings: external/pedestrian alert129,000 mi
Engine and engine cooling14,000 mi
Equipment adaptive/mobility19,888 mi
Exterior lighting: headlights1141,550 mi
Forward collision avoidance: warnings1
Power train: automatic transmission1135,000 mi
Power train: automatic transmission: internal: CVT1156,000 mi
Power train: automatic transmission: torque converter11,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip12,000 mi
Structure: body: door1
Structure: frame and members1150,000 mi
Tires119,000 mi
Traction control system1146,000 mi

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.