Model year record

2017 Infiniti QX30

4 recall campaigns on file for this model year. 67 owner complaints on file.

Recalls

Recall campaignNHTSA 21V419000

Steering: gear box: shaft sector

Component
Steering: gear box: shaft sector
Manufacturer
Nissan North America, Inc.
Vehicles affected
1,959
Reported to NHTSA
2021-06-02
Owners notified
2021-07-30

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Safety risk

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Manufacturer remedy

Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.

Recall campaignNHTSA 17V691000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Nissan North America, Inc.
Vehicles affected
17,507
Reported to NHTSA
2017-11-01
Owners notified
2018-03-26

Defect description

Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Safety risk

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Manufacturer remedy

Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.

Recall campaignNHTSA 17V143000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
Nissan North America, Inc.
Vehicles affected
79
Reported to NHTSA
2017-03-06
Owners notified
2017-05-02

Defect description

Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.

Safety risk

If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.

Manufacturer remedy

Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-662-6200.

Recall campaignNHTSA 16V939000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Nissan North America, Inc.
Vehicles affected
509
Reported to NHTSA
2016-12-28
Owners notified
2017-03-21

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety risk

A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.

Manufacturer remedy

Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags1656,000 mi
Steering1056,000 mi
Electrical system6100 mi
Power train625,000 mi
Visibility/wiper66,000 mi
Unknown or other525,000 mi
Service brakes425,000 mi
Engine3100,000 mi
Electrical system: instrument cluster/panel2
Electrical system: horn256,000 mi
Electronic stability control (ESC)125,000 mi
Exterior lighting1
Exterior lighting: headlights129,000 mi
Fuel/propulsion system1
Structure: body14,300 mi
Suspension1
Vehicle speed control112,747 mi

The 2018 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.