Model year record

2023 Infiniti QX55

1 recall campaign on file for this model year. 9 owner complaints on file.

Recalls

Recall campaignNHTSA 23V187000

Latches/locks/linkages: doors: lock

Component
Latches/locks/linkages: doors: lock
Manufacturer
Nissan North America, Inc.
Vehicles affected
48
Reported to NHTSA
2023-03-20
Owners notified
2023-05-10

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

Safety risk

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine4
Power train2
Unknown or other2
Seats1

The 2022 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.