Known Recalls

Model year record

2003 INTERNATIONAL 5000I

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 03V071000

Visibility: windshield wiper/washer: switch/wiring

Component
Visibility: windshield wiper/washer: switch/wiring
Manufacturer
INTERNATIONAL TRUCK & ENGINE CORPORATION
Vehicles affected
283
Reported to NHTSA
2003-03-06
Owners notified
2003-03-31

Defect description

CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 104, "WINDSHIELD WIPING AND WASHING SYSTEMS." THE WINDSHIELD WASHER WIPER SWITCH MAY NOT FUNCTION PROPERLY WHEN THE ENGINE IS RUNNING WITH ALL ACCESSORIES OFF, INCLUDING THE WINDSHIELD WIPERS, AND THE WASH FUNCTION IS ACTIVATED. WASHER FLUID MAY SQUIRT BRIEFLY OR NOT AT ALL ONTO THE WINDSHIELD.

Safety risk

THE WIPERS CYCLE NORMALLY, BUT IN THE ABSENCE OF WASHER FLUID THE WINDSHIELD WILL NOT BE ADEQUATELY CLEANED, WHICH COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE ALL INCORRECT WINDSHIELD WASHER WIPER SWITCHES THAT FAIL TO MEET A FUNCTIONAL TEST OF CLEARING THE WINDSHIELD. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.