Known Recalls

Model year record

2004 INTERNATIONAL RE BUS

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 04V250000

Steering: hydraulic power assist: pump

Component
Steering: hydraulic power assist: pump
Manufacturer
INTERNATIONAL TRUCK & ENGINE CORPORATION
Vehicles affected
5,999
Reported to NHTSA
2004-05-27
Owners notified
2004-06-29

Defect description

ON CERTAIN SCHOOL AND TRANSIT BUSES THE STUDS USED TO SECURE THE POWER STEERING PUMP TO THE ENGINE BLOCK CAN FAIL, RESULTING IN ENGINE OIL LEAKAGE AND COMPLETE LOSS OF POWER STEERING. THE POWER STEERING PUMP IS DESIGNED TO PROVIDE POWER ASSIST TO BOTH THE STEERING SYSTEM AND THE HYDRAULIC BRAKING SYSTEM. SHOULD STUD FAILURE CAUSE THE PUMP TO BECOME DISENGAGED FROM ITS DRIVE GEARS, A REDUCTION OF THE FLUID FLOW RATE TO THE BRAKE SYSTEM COULD OCCUR AND POSSIBLY CAUSE AN EXTENDED STOPPING DISTANCE AS WELL AS INCREASED STEERING WHEEL EFFORTS.

Safety risk

SUDDEN LOSS OF POWER STEERING WILL IMPAIR THE VEHICLE OPERATOR, POSSIBLE RESULTING IN A VEHICLE CRASH.

Manufacturer remedy

INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND ALL VEHICLES WILL BE INSPECTED AND ANY SUSPECT STUDS WILL BE REPLACED. OWNER NOTIFICATION BEGAN SEPTEMBER 24,2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.