Model year record

2012 INTERNATIONAL Terrastar

5 recall campaigns on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 15V241000

Visibility: defroster/defogger/hvac system: fan/motor

Component
Visibility: defroster/defogger/hvac system: fan/motor
Manufacturer
Navistar, Inc.
Vehicles affected
82,736
Reported to NHTSA
2015-04-22
Owners notified
2015-08-06

Defect description

Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.

Safety risk

If the LPM overheats and fails, there is an increased risk of a fire.

Manufacturer remedy

Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.

Recall campaignNHTSA 14V063000

Electrical system: software

Component
Electrical system: software
Manufacturer
Navistar, Inc.
Vehicles affected
538
Reported to NHTSA
2014-02-19
Owners notified
2014-03-12

Defect description

Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was recalibrated.

Safety risk

If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.

Manufacturer remedy

Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign is 14505.

Recall campaignNHTSA 13V146000

Visibility

Component
Visibility
Manufacturer
Navistar, Inc.
Vehicles affected
14,720
Reported to NHTSA
2013-04-17
Owners notified
2013-09-10

Defect description

Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun shades. The sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.

Safety risk

If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.

Manufacturer remedy

Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.

Recall campaignNHTSA 12V170000

Steering: gear box: shaft pitman

Component
Steering: gear box: shaft pitman
Manufacturer
NAVISTAR, INC
Vehicles affected
234
Reported to NHTSA
2012-04-17
Owners notified
2012-06-12

Defect description

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL TERRASTAR TRUCKS, MANUFACTURED FROM AUGUST 23, 2011, THROUGH NOVEMBER 16, 2011 AND EQUIPPED WITH A SHEPPARD M83 STEERING GEAR (FEATURE CODE 05PSN). THE FASTENER ATTACHING THE PITMAN ARM TO THE STEERING GEAR SHIFT MAY HAVE BEEN OVER TIGHTENED. AS A RESULT, THE SECURING BOLT MAY FAIL AND THE PITMAN ARM MAY SEPARATE FROM THE STEERING GEAR.

Safety risk

IF THIS OCCURS, A LOSS OF STEERING CONTROL COULD RESULT, INCREASING THE RISK OF CRASH RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Manufacturer remedy

NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE PITMAN ARM FASTENERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL began on ABOUT JUNE 12, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

Recall campaignNHTSA 11V290000

Fuel system, gasoline: storage: tank assembly: filler pipe and cap

Component
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
Manufacturer
NAVISTAR, INC
Vehicles affected
3,375
Reported to NHTSA
2011-05-18
Owners notified
2011-07-18

Defect description

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 IC AC, BE, CE, HC AND INTERNATIONAL 4300, AND TERRASTAR COMMERCIAL TRUCKS MANUFACTURED FROM FEBRUARY 25, 2010, THROUGH APRIL 4, 2011, AND EQUIPPED WITH A MAXXFORCE 7 ENGINE. A CAP ON THE RETURN FUEL VALVE MAY FALL OFF ALLOWING AIR TO BE DRAWN INTO THE FUEL SYSTEM POSSIBLY RESULTING IN ENGINE HARD START, NO START, OR STALL CONDITIONS.

Safety risk

ENGINE STALL ON THE ROADWAY INCREASES THE RISK OF A VEHICLE CRASH.

Manufacturer remedy

NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE RETURN FUEL VALVE CAP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering1700 mi

The 2013 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.