Model year record

2002 ISUZU Axiom

4 recall campaigns on file for this model year. 193 owner complaints on file.

Recalls

Recall campaignNHTSA 10V436000

Suspension: rear

Component
Suspension: rear
Manufacturer
ISUZU MANUFACTURING SERVICES OF AMERICA
Vehicles affected
149,992
Reported to NHTSA
2010-09-22
Owners notified
2010-12-10

Defect description

ISUZU IS RECALLING CERTAIN MODEL YEAR 1998-2002 ISUZU RODEO AND MODEL YEAR 2002 ISUZU AXIOM VEHICLES, AND HONDA IS RECALLING CERTAIN 1998-2002 HONDA PASSPORT VEHICLES, THAT WERE ORIGINALLY SOLD, OR ARE CURRENTLY REGISTERED, IN THE STATES OF MAINE, NEW HAMPSHIRE, VERMONT, MASSACHUSETTS, RHODE ISLAND, CONNECTICUT, NEW YORK, NEW JERSEY, PENNSYLVANIA, DELAWARE, MARYLAND, THE DISTRICT OF COLUMBIA, WEST VIRGINIA, OHIO, INDIANA, MICHIGAN, ILLINOIS, WISCONSIN, MINNESOTA, IOWA, MISSOURI, AND KENTUCKY. VEHICLES THAT HAVE EXPERIENCED SUSTAINED EXPOSURE TO HIGHLY CORROSIVE MATERIALS USED IN SOME JURISDICTIONS FOR ROAD DEICING PURPOSES MAY EXPERIENCE EXCESSIVE CORROSION IN THE VICINITY OF THE FORWARD MOUNTING POINT BRACKET FOR THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK PRIOR TO THE TIME THAT SUCH CORROSION WOULD NORMALLY BE EXPECTED.

Safety risk

EXCESSIVE CORROSION MAY RESULT IN THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK BRACKET BECOMING DETACHED FROM THE FRAME, WHICH CAN AFFECT VEHICLE HANDLING AND POTENTIALLY CAUSE A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT THE REAR SUSPENSION LOWER LINK BRACKET AREA. FOR VEHICLES IN WHICH LITTLE OR NO CORROSION IS FOUND, THE AREA WILL BE TREATED WITH AN ANTI-CORROSIVE COMPOUND. FOR VEHICLES IN WHICH CORROSION HAS DAMAGED THE REAR SUSPENSION LOWER LINK BRACKET AND AFFECTED ITS CONNECTION TO THE VEHICLE FRAME, A REINFORCEMENT BRACKET WILL BE INSTALLED. IN THE RARE EVENT THE CORROSION IS SO SEVERE THAT THE REINFORCEMENT BRACKET REMEDY WOULD NOT BE APPROPRIATE, A REPURCHASE OFFER WILL BE EXTENDED TO THE VEHICLE'S OWNER. ALL INSPECTIONS AND REMEDIES WILL BE PROVIDED FREE OF CHARGE FOR VEHICLES THAT ARE 10 YEARS OLD OR LESS. FOR VEHICLES OLDER THAN 10 YEARS, ISUZU WILL OFFER A FREE REMEDY, BUT ONLY IF THE VEHICLE IS PRESENTED TO AN ISUZU SERVICE FACILITY, OR HONDA DEALER (AS APPLICABLE), DEALER WITHIN 12 MONTHS OF WHEN OWNER NOTIFICATIONS WERE ISSUED. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. ISUZU OWNERS MAY CONTACT ISUZU AT 1-800-255-6727. HONDA OWNERS MAY CONTACT HONDA AT 1-800-999-1009.

Recall campaignNHTSA 05V466000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
ISUZU MANUFACTURING SERVICES OF AMERICA
Vehicles affected
15,515
Reported to NHTSA
2005-10-07
Owners notified
2005-11-25

Defect description

CERTAIN SPORT UTILITY VEHICLES THAT HAVE BEEN EXPOSED TO FUEL CONTAMINATED WITH SILICON MAY DEVELOP SMALL PIN HOLES IN THE FUEL PUMP FEED PORT. SILICON HAS BEEN IDENTIFIED IN THE FUEL SYSTEMS OF AFFECTED VEHICLES AND IN CERTAIN FUEL AVAILABLE IN THE REGION OF TYLER, TEXAS. THIS RECALL WILL BE LAUNCHED FOR VEHICLES REGISTERED IN TEXAS AND THE FOUR SURROUNDING STATES: OKLAHOMA, ARKANSAS, NEW MEXICO AND LOUISIANA.

Safety risk

A FUEL LEAK COULD LEAD TO A VEHICLE FIRE.

Manufacturer remedy

FOR VEHICLES REGISTERED IN THE STATES IDENTIFIED ABOVE, DEALERS WILL PROVIDE A NEW COVER OVER THE EXISTING FEED PORT ON THE FUEL PUMP OR, IF THE EXISTING FEED PORT HAS ALREADY BEEN DAMAGED, DEALERS WILL INSTALL A NEW FUEL PUMP THAT IS EQUIPPED WITH THE NEW COVER. THE NEW COVER WILL BE MADE OF A DIFFERENT MATERIAL. THE RECALL BEGAN ON NOVEMBER 25, 2005. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.

Recall campaignNHTSA 03V113000

Structure

Component
Structure
Manufacturer
ISUZU MOTORS LIMITED
Vehicles affected
11,855
Reported to NHTSA
2003-03-24
Owners notified
2003-04-11

Defect description

AS A RESULT OF INFORMATION OBTAINED FROM A HEAD IMPACT TEST CONDUCTED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) TO EVALUATE COMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT," ISUZU HAS DESIGNED A MODIFICATION FOR CERTAIN 2002 MODEL YEAR ISUZU AXIOM VEHICLES. THE PURPOSE OF THIS MODIFICATION IS TO ENHANCE HEAD IMPACT CRASH PROTECTION FOR FRONT SEAT OCCUPANTS.

Safety risk

THE RESULTS OF THIS TEST INDICATED A POSSIBILITY OF AN INCREASED RISK OF HEAD INJURY IN A CRASH.

Manufacturer remedy

ISUZU WILL OFFER OWNERS OF THE VEHICLES A FREE MODIFICATION OF THE ROOF AREA OF THE VEHICLE IN WHICH ENERGY ABSORBING COMPONENTS WILL BE INSTALLED. OWNER NOTIFICATION BEGAN MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ISUZU AT 1-800-255-6727. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Recall campaignNHTSA 02V213000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
ISUZU MOTORS LIMITED
Vehicles affected
15
Reported to NHTSA
2002-08-09

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER-SIDE AIR BAG INFLATOR MODULES WERE MANUFACTURED AND SHIPPED WITHOUT A NECESSARY COMPONENT KNOWN AS A CHECK VALVE PIN.

Safety risk

IN THE EVENT OF A CRASH, THE AIR BAG WILL NOT INFLATE PROPERLY OR SUFFICIENTLY RESULTING IN AN INCREASED RISK OF INJURY TO THE SEAT OCCUPANT.

Manufacturer remedy

DEALERS WILL REPLACE THE PASSENGER SIDE AIR BAG. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING AUGUST OR SEPTEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ISUZU AT 1-800-643-4070.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: frame and members21100,300 mi
Power train: automatic transmission2080,000 mi
Suspension13101,000 mi
Power train10119,100 mi
Service brakes, hydraulic: foundation components: disc: rotor7200 mi
Service brakes, hydraulic610,000 mi
Structure: body6114,000 mi
Electrical system568,000 mi
Engine and engine cooling: engine560,000 mi
Fuel system, gasoline: delivery: fuel pump560,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip59,317 mi
Suspension: front5
Tires523,400 mi
Vehicle speed control560 mi
Equipment: appliance: air conditioner431,000 mi
Air bags: frontal343,000 mi
Engine and engine cooling3552,319 mi
Power train: driveline: driveshaft3
Structure320,000 mi
Air bags226,505 mi
Engine285,000 mi
Fuel system, gasoline290,000 mi
Fuel system, other: storage: fuel gauge system2
Seat belts: front256,000 mi
Seats29,317 mi
Service brakes285,000 mi
Service brakes, air: antilock230,000 mi
Service brakes, hydraulic: foundation components2
Service brakes, hydraulic: foundation components: disc: pads2
Service brakes, hydraulic: foundation components: drum2
Steering220,000 mi
Suspension: rear2115,000 mi
Tires: pressure monitoring and regulating systems27,150 mi
Traction control system285,000 mi
Unknown or other29,317 mi
Electrical system: ignition171,038 mi
Electronic stability control (ESC)1119,100 mi
Engine and engine cooling: engine: gasoline149,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor1552,319 mi
Equipment1
Equipment: recreational vehicle/trailer: LPG systems: lines and fittings1152,000 mi
Latches/locks/linkages185,000 mi
Latches/locks/linkages: doors: latch144,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)14,000 mi
Power train: axle assembly: axle shaft1
Power train: manual transmission189,239 mi
Seat belts: front: anchorage156,000 mi
Seat belts: front: retractor120 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light1
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module117,000 mi
Service brakes, hydraulic: pedals and linkages1
Service brakes, hydraulic: power assist: hydraulic1
Steering: linkages: knuckle: spindle: arm134,846 mi
Steering: rack and pinion1
Structure: body: bumpers1
Structure: frame and members: underbody shields1117,000 mi
Suspension: front: stabilizer bar120,000 mi
Tires: temporary/emergency spare tire133,430 mi
Visibility19,317 mi
Visibility: defroster/defogger/hvac system: windshield: electrical heating element1
Visibility: power window devices and controls1
Visibility: rearview mirrors/devices1

The 2001 model has 193 times as many complaints as this one. The 2003 model has 10 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.