JAGUAR IS RECALLING 14,551 MY 2004 XJ VEHICLES. A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE INSTALLATION OF A NOISE VIBRATION AND HARSHNESS (NVH) PAD FITTED TO THE UNDER TRAY AND ITS INTERACTION WITH THE REAR UNDER FLOOR BRAKE PIPES, REAR CROSS MEMBER BRAKE PIPES, AND THEIR UNIONS. A REVIEW OF VEHICLE BUILD CONDITIONS PROVIDES EVIDENCE THAT A TOUCH CONDITION CAN EXIST BETWEEN THE UNDER FLOOR AND CROSS MEMBER BRAKE PIPES AND THE NVH PAD AT THE REAR OF THE UNDER FLOOR UNDER TRAY. WHERE THE TOUCH CONDITION EXISTS, WATER AND DIRT CAN COLLECT AND BE HELD IN CONTACT WITH THE PIPES AND THEIR UNIONS, ABRADE THE CORROSION PROTECTION AND REDUCE THE CORROSION LIFE OF THE PIPES ACCORDINGLY.
Safety risk
CORROSION OF THE BRAKE PIPES CAN LEAD TO A LOSS OF MECHANICAL INTEGRITY OF THE BRAKING SYSTEM. THIS CAN RESULT IN EXTENDED BRAKE PEDAL TRAVEL COMBINED WITH REDUCED BRAKING PERFORMANCE IN THE CORRESPONDING BRAKE CIRCUIT. THE INSTRUMENT CLUSTER MAY DISPLAY THE WARNING MESSAGE 'FLUID LEVEL LOW', ALONG WITH THE BRAKE WARNING LAMP BEING ILLUMINATED. IN THE EVENT OF BOTH BRAKING CIRCUITS LOSING INTEGRITY AT THE SAME TIME, COMPLETE LOSS OF SERVICE BRAKES WILL OCCUR, THEREBY POTENTIALLY CAUSING A VEHICLE CRASH.
Manufacturer remedy
DEALERS WILL REMOVE THE UNDER TRAY AT THE REAR OF THE VEHICLE AND REMOVE AND DISCARD THE NVH PAD FITTED TO THE REAR OF THE UNDER TRAY. DEALERS WILL INSPECT THE REAR UNDER FLOOR AND REAR CROSS MEMBER BRAKE PIPES AND UNIONS FOR RED RUST. IF RED RUST IS PRESENT ON THE PIPES OR ON THE UNION, THE BRAKE PIPES AND UNION WILL BE REPLACED WITH NEW COMPONENTS OF THE SAME DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
ON CERTAIN PASSENGER VEHICLES, THE PASSENGER AIR BAG TRIM COMPONENTS HAVE A POOR APERTURE EDGE.
Safety risk
SHOULD THE AIR BAG DEPLOY, IT COULD BE CUT, CAUSING IT TO NOT INFLATE PROPERLY, WHICH INCREASES THE RISK OF INJURY TO THE OCCUPANT IN A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT THE PASSENGER AIR BAG APERTURE AND, WHERE NECESSARY, REMOVE ANY SHARP, SERRATED EDGES. THE RECALL BEGAN ON MAY 14, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827.
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, WITH THE FORWARD DRIVE GEAR SELECTED AND THE VEHICLE STATIONARY OR IN A FORWARD MOTION, THE GEARBOX COULD POTENTIALLY SELECT REVERSE GEAR, WITHOUT INDICATION.
Safety risk
THIS FAILURE COULD RESULT IN A CRASH.
Manufacturer remedy
DEALERS WILL REPROGRAM THE TRANSMISSION CONTROL MODULE. THE RECALL BEGAN ON MAY 1, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-201-818-8500.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Unknown or other
3
132,000 mi
Vehicle speed control
3
54,000 mi
Fuel/propulsion system
2
—
Service brakes, hydraulic
2
128,000 mi
Suspension
2
105,000 mi
Vehicle speed control: accelerator pedal
2
12,000 mi
Engine
1
67,000 mi
Power train: automatic transmission
1
—
Service brakes
1
67,000 mi
Service brakes, hydraulic: pedals and linkages
1
12,000 mi
Structure: body
1
67,000 mi
Tires: sidewall
1
13,400 mi
Visibility: windshield wiper/washer: motor
1
12,000 mi
Wheels
1
—
The 2003 model has 11 times as many complaints as this one. The 2005 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.