Model year record

2017 JAYCO TRAVEL TRAILER Eagle

5 recall campaigns on file for this model year. 9 owner complaints on file.

Recalls

Recall campaignNHTSA 21V425000

Equipment: recreational vehicle/trailer: LPG systems

Component
Equipment: recreational vehicle/trailer: LPG systems
Manufacturer
Jayco, Inc.
Vehicles affected
87,649
Reported to NHTSA
2021-06-04
Owners notified
2021-08-03

Defect description

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Safety risk

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Recall campaignNHTSA 18V072000

Equipment

Component
Equipment
Manufacturer
Jayco, Inc.
Vehicles affected
81
Reported to NHTSA
2018-01-29
Owners notified
2018-02-08

Defect description

Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.

Safety risk

If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.

Recall campaignNHTSA 17V056000

Equipment: recreational vehicle/trailer: LPG systems: lines and fittings

Component
Equipment: recreational vehicle/trailer: LPG systems: lines and fittings
Manufacturer
Jayco, Inc.
Vehicles affected
25
Reported to NHTSA
2017-01-26
Owners notified
2017-02-24

Defect description

Jayco, Inc. (Jayco) is recalling certain 2017 Eagle fifth-wheel recreational vehicles equipped with the dry camping option. In the affected vehicles, the LP manifold was mounted to the fifth wheel frame directly above the axle assembly and the suspension U-bolts. Impact from the axle can crack the LP manifold resulting in a propane gas leak.

Safety risk

An LP gas leak can increase the risk of a fire.

Manufacturer remedy

Jayco will notify owners, and dealers will relocate the LP manifold, and inspect and replace the LP lines and fittings, as necessary, free of charge. The recall began on February 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903342.

Recall campaignNHTSA 16V772000

Suspension: rear: axle: non-powered axle assembly

Component
Suspension: rear: axle: non-powered axle assembly
Manufacturer
Jayco, Inc.
Vehicles affected
30
Reported to NHTSA
2016-10-24
Owners notified
2016-10-25

Defect description

Jayco, Inc. (Jayco) is recalling certain model year 2017 Eagle fifth wheel trailers, model 355 MBQS, manufactured October 7, 2016, to October 11, 2016. The affected vehicles may have an axle of insufficient load capacity.

Safety risk

If the axle is overloaded, excess tire wear may result, possibly causing tire failure and an increased risk of a crash.

Manufacturer remedy

All of the affected trailers have been quarantined at dealers and therefore owner notification letters will not be sent. Jayco dealers will replace the 6000lb capacity axle with a 7000lb capacity axle, including new rims and tires and will install updated Federal ID, and Cargo Carrying Capacity labels, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901330.

Recall campaignNHTSA 16V560000

Electrical system: integrated trailer brake control

Component
Electrical system: integrated trailer brake control
Manufacturer
Jayco, Inc.
Vehicles affected
3,085
Reported to NHTSA
2016-07-27
Owners notified
2016-08-03

Defect description

Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.

Safety risk

A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body3436 mi
Equipment2
Electrical system13,000 mi
Equipment: recreational vehicle/trailer1
Equipment: recreational vehicle/trailer: LPG systems1
Suspension1250 mi

The 2018 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.