Equipment: recreational vehicle/trailer: LPG systems
Manufacturer
Jayco, Inc.
Vehicles affected
87,649
Reported to NHTSA
2021-06-04
Owners notified
2021-08-03
Defect description
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Safety risk
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Manufacturer remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Safety risk
A gas leak can increase the risk of a fire.
Manufacturer remedy
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jay Feather X19H travel trailers. The handles for the emergency exit windows may not allow the windows to open sufficiently for them to be used as an emergency egress.
Safety risk
If an occupant is unable to exit through the egress window in the event of an emergency, there is an increased risk of an injury.
Manufacturer remedy
Jayco will notify owners, and dealers will replace the emergency window handles, free of charge. The recall began October 11, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901441.
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight SLX, and Jay Feather travel trailers. The inner wheel hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Safety risk
If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
Manufacturer remedy
Jayco will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began December 21, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901422.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Equipment
1
—
Equipment: recreational vehicle/trailer
1
—
Service brakes
1
10,000 mi
Structure
1
—
Unknown or other
1
—
The 2018 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.