Equipment: recreational vehicle/trailer: LPG systems
Manufacturer
Jayco, Inc.
Vehicles affected
87,649
Reported to NHTSA
2021-06-04
Owners notified
2021-08-03
Defect description
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Safety risk
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Manufacturer remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Safety risk
A gas leak can increase the risk of a fire.
Manufacturer remedy
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
Jayco, Inc. (Jayco) is recalling certain 2019 Jay Flight TF travel trailers, model 32RLOK. The supports for the fresh water tank may be too thin, resulting in the brackets breaking and the tanks detaching from the trailer.
Safety risk
A detached water tank would be a road hazard, increasing the risk of crash.
Manufacturer remedy
Jayco has notified owners, and dealers will install a threaded rod in the center of the water tank support apparatus to provide additional support, free of charge. The recall began May 9, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901433.
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Jay Flight travel trailers. The turn signal and brake lights were wired incorrectly causing the lights to work intermittently, preventing other drivers from knowing the intentions of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
If the rear turn signals and brake lights do not operate as intended, other drivers will not be properly notified of stopping or turning, increasing the risk of a crash.
Manufacturer remedy
Jayco has notified owners, and dealers will correctly wire the rear turn signals and brake lights to the 7-way trailer cord, free of charge. The recall began October 15, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901408.
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight, and Jay Flight SLX travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Safety risk
The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Manufacturer remedy
Jayco will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 18, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901410.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Equipment
7
—
Unknown or other
4
—
Electrical system
2
30 mi
Electrical system: 12V/24V/48V battery
1
200 mi
Electronic stability control (ESC)
1
—
Equipment: recreational vehicle/trailer
1
—
Equipment: recreational vehicle/trailer: LPG systems
1
—
Equipment: recreational vehicle/trailer: LPG systems: tank valve/gauge
1
—
Fuel/propulsion system
1
30 mi
Structure: body
1
30 mi
Suspension
1
—
The 2018 model has 2 times as many complaints as this one. The 2020 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.