Model year record

2003 JAYCO Firenza

6 recall campaigns on file for this model year. 3 owner complaints on file.

Recalls

Recall campaignNHTSA 17V746000

Equipment

Component
Equipment
Manufacturer
Jayco, Inc.
Vehicles affected
49,563
Reported to NHTSA
2017-11-21
Owners notified
2018-01-15

Defect description

Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Recall campaignNHTSA 07V129000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
JAYCO, INC.
Vehicles affected
130
Reported to NHTSA
2007-03-20

Defect description

CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety risk

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Manufacturer remedy

JAYCO WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR JAYCO AT 1-800-283-8267.

Recall campaignNHTSA 06V079000

Electrical system

Component
Electrical system
Manufacturer
JAYCO, INC.
Vehicles affected
44
Reported to NHTSA
2006-03-21

Defect description

CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS)NOS. 101 "CONTROLS AND DISPLAYS" AND NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE INCORRECT SOFTWARE PROGRAMMED INTO THE INSTRUMENT PANEL CLUSTER SUCH THAT CERTAIN DRIVER WARNINGS REQUIRED BY FMVSS 101 AND 105 ARE NOT DISPLAYED. AS A RESULT OF THIS INCORRECT SOFTWARE, THE INSTRUMENT PANEL CLUSTER MAY FAIL TO ILLUMINATE WARNING LAMPS INDICATING BRAKE SYSTEM FAILURE CODES.

Safety risk

DRIVERS WOULD NOT BE WARNED OF BRAKE SYSTEM FAILURES.

Manufacturer remedy

JAYCO IS WORKING WITH WORKHORSE TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-246-7731 OR JAYCO AT 1-800-283-8267.

Recall campaignNHTSA 04V030000

Electrical system

Component
Electrical system
Manufacturer
JAYCO, INC.
Vehicles affected
308
Reported to NHTSA
2004-01-16
Owners notified
2004-04-01

Defect description

ON CERTAIN MOTORHOMES, EXPOSURE TO HEAT IN THE ENGINE COMPARTMENT COULD DECREASE THE LIFE OF THE CABLE CONSTRAINT COMPONENTS. THIS COULD ALLOW THE ELECTRICAL CABLES TO COME IN CONTACT WITH, OR BE DAMAGED BY, EXHAUST COMPONENTS.

Safety risk

THIS COULD CAUSE DETERIORATION OF CABLE INSULATION OR SHORTING OF ELECTRICAL CABLES RESULTING IN A FIRE.

Manufacturer remedy

DEALERS WILL INSTALL METAL CABLE TIES AND HEAT SHIELDS. OWNER NOTIFICATION BEGAN APRIL 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-574-825-0608.

Recall campaignNHTSA 03V256000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
JAYCO, INC.
Vehicles affected
233
Reported to NHTSA
2003-07-21
Owners notified
2003-09-17

Defect description

ON CERTAIN MOTOR HOMES, THERE IS NO OPTION TO SANITIZE THE FRESH WATER TANKS AND TO PREVENT BACK-FLOW FROM THE WATER PUMP.

Safety risk

CONTAMINATION OF THE WATER HOSE COULD OCCUR.

Manufacturer remedy

DEALERS WILL ADD A HOSE ASSEMBLY WITH A VALVE TO ROUTE THE SANITATION SOLUTION TO THE FRESH TANK. ALSO A BACK FLOW PREVENTOR WILL BE ADDED TO THE FRESH WATER INTAKE TO PREVENT THE WATER FROM THE FRESH TANK FROM CONTACTING THE FRESH HOSE. OWNER NOTIFICATION BEGAN SEPTEMBER 17, 2003. OWNERS SHOULD CONTACT JAYCO AT 1-574-825-0608.

Recall campaignNHTSA 03V119000

Service brakes, hydraulic: brake fluid low warning: lamp

Component
Service brakes, hydraulic: brake fluid low warning: lamp
Manufacturer
JAYCO, INC.
Vehicles affected
73
Reported to NHTSA
2003-03-26
Owners notified
2003-03-30

Defect description

CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.

Safety risk

IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.

Manufacturer remedy

DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN MARCH 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-574-825-0608.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Equipment: recreational vehicle/trailer1118,000 mi
Service brakes, hydraulic114,533 mi
Structure: body111,800 mi

The 2002 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.