Model year record

2020 Jeep Gladiator

7 recall campaigns on file for this model year. 851 owner complaints on file.

Recalls

Recall campaignNHTSA 24V652000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
32,863
Reported to NHTSA
2024-09-05
Owners notified
2024-10-03

Defect description

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Safety risk

An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

Recall campaignNHTSA 23V116000

Power train: clutch assembly

Component
Power train: clutch assembly
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
69,201
Reported to NHTSA
2023-02-23
Owners notified
2023-11-16

Defect description

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Safety risk

Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

Recall campaignNHTSA 21V028000

Power train: clutch assembly

Component
Power train: clutch assembly
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
42,887
Reported to NHTSA
2021-01-28
Owners notified
2021-03-04

Defect description

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Safety risk

Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Manufacturer remedy

FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

Recall campaignNHTSA 20V580000

Seat belts: front: retractor

Component
Seat belts: front: retractor
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
2,114
Reported to NHTSA
2020-09-24
Owners notified
2020-11-12

Defect description

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Safety risk

In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

Recall campaignNHTSA 20V191000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
319,610
Reported to NHTSA
2020-09-10
Owners notified
2020-04-27

Defect description

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety risk

The lingering rearview image can distract the driver, increasing the risk of a crash.

Manufacturer remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Recall campaignNHTSA 20V124000

Power train: clutch assembly

Component
Power train: clutch assembly
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
33,237
Reported to NHTSA
2020-03-03
Owners notified
2020-04-30

Defect description

Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Safety risk

The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

Recall campaignNHTSA 19V636000

Power train: driveline: driveshaft

Component
Power train: driveline: driveshaft
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
3,733
Reported to NHTSA
2019-08-29
Owners notified
2019-10-10

Defect description

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.

Safety risk

A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.

Manufacturer remedy

FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system29254,000 mi
Steering196500 mi
Power train6511,000 mi
Engine611,700 mi
Unknown or other41180 mi
Suspension335,000 mi
Visibility/wiper262,600 mi
Electrical system: instrument cluster/panel2457,589 mi
Service brakes234,000 mi
Vehicle speed control172,500 mi
Exterior lighting14
Fuel/propulsion system114,900 mi
Structure: body93,300 mi
Forward collision avoidance: warnings75,000 mi
Seat belts574,000 mi
Electrical system: instrument panel: speedometer/odometer460,000 mi
Air bags322,000 mi
Back over prevention3125,000 mi
Structure: interior panels: sun visor367,000 mi
Forward collision avoidance: adaptive cruise control2250 mi
Lane departure: blind spot detection2
Wheels2
Back over prevention: rearview system braking1
Back over prevention: warnings1
Engine and engine cooling: exhaust system13,000 mi
Exterior lighting: hazard flashing warning lights11,200 mi
Forward collision avoidance: automatic emergency braking15,000 mi
Power train: axle assembly1
Power train: driveline: differential unit1
Service brakes, air: disc: caliper133,000 mi

The 2021 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

PE25014Instrument Panel Cluster (IPC) Failure

Electrical system: instrument cluster/panel

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.