Model year record

2011 Jeep Liberty

3 recall campaigns on file for this model year. 250 owner complaints on file.

Recalls

Recall campaignNHTSA 17V640000

Seats: front assembly: head restraint

Component
Seats: front assembly: head restraint
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
363,930
Reported to NHTSA
2017-10-10
Owners notified
2017-12-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

Safety risk

If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.

Recall campaignNHTSA 13V282000

Air bags

Component
Air bags
Manufacturer
Chrysler Group LLC
Vehicles affected
442,320
Reported to NHTSA
2013-07-02
Owners notified
2013-11-19

Defect description

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Safety risk

In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

Recall campaignNHTSA 11V315000

Steering: column

Component
Steering: column
Manufacturer
CHRYSLER GROUP LLC
Vehicles affected
11,096
Reported to NHTSA
2011-06-08
Owners notified
2011-07-04

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Safety risk

A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

Manufacturer remedy

DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system4152,000 mi
Air bags3570,100 mi
Fuel/propulsion system3257,000 mi
Engine2360,000 mi
Service brakes1343,000 mi
Structure: body1355,000 mi
Unknown or other13110,000 mi
Power train935,810 mi
Visibility: sun/moon roof assembly783,000 mi
Electronic stability control (ESC)555,000 mi
Steering585,000 mi
Suspension51,000 mi
Vehicle speed control552,000 mi
Visibility/wiper554,000 mi
Exterior lighting447,500 mi
Fuel system, gasoline456,784 mi
Seat belts490,408 mi
Structure420,000 mi
Wheels458,910 mi
Seats260 mi
Structure: body: roof and pillars244,000 mi
Visibility: defroster/defogger/hvac system: heater core252,000 mi
Visibility: power window devices and controls21,000 mi
Air bags: frontal: driver clockspring/spiral cassette1169,000 mi
Electrical system: horn15 mi
Fuel system, gasoline: storage: tank assembly172,630 mi
Power train: automatic transmission11,200 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)138,000 mi
Seat belts: front11,800 mi
Seats: front assembly: head restraint151,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip194,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring1120,000 mi
Suspension: front1
Traction control system1120,000 mi

The 2010 model has roughly the same number of complaints as this one. The 2012 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.