Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Safety risk
Without the proper amount of fasteners, the trailer hitch assembly may separate from the vehicle, and any towed vehicle may no longer be properly connected, increasing the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will install two additional fasteners per side, free of charge. The recall began on October 13, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S62.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Safety risk
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Manufacturer remedy
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Safety risk
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Manufacturer remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Power train
175
34,096 mi
Engine
172
40,000 mi
Electrical system
130
26,777 mi
Unknown or other
100
28,000 mi
Fuel/propulsion system
41
36,000 mi
Service brakes
30
14,897 mi
Vehicle speed control
29
16,800 mi
Electronic stability control (ESC)
26
17,000 mi
Exterior lighting
19
43,000 mi
Air bags
16
17,000 mi
Steering
16
17,000 mi
Seat belts
15
35,330 mi
Structure: body
11
4,500 mi
Wheels
11
23,000 mi
Suspension
9
56,522 mi
Visibility/wiper
6
53,000 mi
Engine and engine cooling
3
50,000 mi
Tires
3
—
Visibility: windshield
3
3,240 mi
Engine and engine cooling: cooling system: radiator assembly
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
1
—
Power train: automatic transmission
1
94,900 mi
Power train: automatic transmission: gear position indication (PRNDL)
1
106,000 mi
Structure: body: door: handle: exterior
1
72,000 mi
Structure: body: hatchback/liftgate
1
2,000 mi
Suspension: rear
1
3,800 mi
Traction control system
1
1,500 mi
The 2016 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.