Model year record

2021 KAWASAKI Ninja 400

1 recall campaign on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 20V774000

Engine and engine cooling: engine: hard parts internal/mechanical

Component
Engine and engine cooling: engine: hard parts internal/mechanical
Manufacturer
Kawasaki Motors Corp., U.S.A.
Vehicles affected
1,770
Reported to NHTSA
2020-12-11
Owners notified
2020-12-21

Defect description

Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2021 Z400 ABS (ER400D), Ninja 400 (EX400H) and Ninja 400 ABS (EX400G) motorcycles. The strength of the camshaft chain tensioner may be insufficient due to improper heat treatment, possibly causing it to be damaged.

Safety risk

A damaged camshaft chain tensioner can cause the engine to stall, increasing the risk of a crash.

Manufacturer remedy

KMC will notify owners, and dealers will replace the camshaft chain tensioner, free of charge. Note: Owners are advised to not ride their motorcycles until the repair has been completed. The recall began December 21, 2020. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC20-13.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train1

The 2022 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.