Known Recalls

Model year record

2019 KAWASAKI ZX1002A

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 20V676000

Electrical system: software

Component
Electrical system: software
Manufacturer
Kawasaki Motors Corp., U.S.A.
Vehicles affected
799
Reported to NHTSA
2020-11-02
Owners notified
2020-11-16

Defect description

Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2018-2020 Ninja H2 SX, Ninja H2 SXSE, and 2019-2020 Ninja H2 SXSE+ motorcycles. In the event of a gear misengagement the engine electronic control unit (ECU) programming doesn't have the capability to suppress high RPM during transmission. If the transmission gears are not properly engaged while shifting into 4th or 5th gear, high engine RPM can cause the output gears of 4th or 5th to fracture when the gears re-engage.

Safety risk

Damaged gears and the inability to shift can cause the engine to lock up, increasing the risk of a crash.

Manufacturer remedy

KMC will notify owners, and dealers will reprogram the FI-ECU software, free of charge. Owners are advised to not ride their motorcycle until the repair has been completed. The recall began November 16, 2020. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC20-10.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.