Model year record

2021 KEYSTONE Arcadia

1 recall campaign on file for this model year. 10 owner complaints on file.

Recalls

Recall campaignNHTSA 23V376000

Structure

Component: Structure
Manufacturer: Keystone RV Company
Vehicles affected: 632
Reported to NHTSA: 2023-05-26
Owners notified: 2023-06-16

Defect description

Keystone RV Company (Keystone) is recalling certain 2021-2023 Arcadia travel trailers. The backer board behind the cabinet for the wardrobe may not have been installed during production.

Safety risk

A missing backer board may cause the wardrobe slide room to extend out of the opening, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and if necessary, install steel brackets to stop the slide room when opening, free of charge. Owner notification letters were mailed July 16, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-444.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Service brakes	5	—
Electrical system	3	—
Engine	1	—
Exterior lighting	1	—

The 2022 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.