Known Recalls

Model year record

2021 KEYSTONE Crossroads Redwood

1 recall campaign on file for this model year. 2 owner complaints on file.

Recalls

Recall campaignNHTSA 21V015000

Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle

Component
Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle
Manufacturer
Keystone RV Company
Vehicles affected
209
Reported to NHTSA
2021-01-20
Owners notified
2021-02-08

Defect description

Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.

Safety risk

If the axle moves, poor vehicle handling may result, increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure1—
Suspension1—

The 2022 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.