Model year record

2020 KEYSTONE Hideout

5 recall campaigns on file for this model year. 2 owner complaints on file.

Recalls

Recall campaignNHTSA 21V708000

Equipment: recreational vehicle/trailer: LPG systems

Component
Equipment: recreational vehicle/trailer: LPG systems
Manufacturer
Keystone RV Company
Vehicles affected
95,885
Reported to NHTSA
2021-09-13
Owners notified
2022-02-25

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Safety risk

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

Recall campaignNHTSA 21V427000

Equipment: recreational vehicle/trailer: LPG systems

Component
Equipment: recreational vehicle/trailer: LPG systems
Manufacturer
Keystone RV Company
Vehicles affected
10,455
Reported to NHTSA
2021-06-04
Owners notified
2022-01-12

Defect description

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Safety risk

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owners were notified of the defect on August 4, 2021. A final owner letter was mailed January 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369.

Recall campaignNHTSA 20V606000

Tires

Component
Tires
Manufacturer
Keystone RV Company
Vehicles affected
10
Reported to NHTSA
2020-10-02
Owners notified
2020-10-16

Defect description

Keystone RV Company (Keystone) is recalling certain 2020 Hideout 290LHS recreational trailers. These vehicles were incorrectly built with 3500 pound axles and ST205/75R14D tires and rims rather than the 4400 pound axles and ST225/75R15D tires and rims as specified on the Federal Identification Tag.

Safety risk

The incorrect axle, tires and rims can result in the operator overloading the trailer, increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will replace the incorrect axle, tires, and rims with 4400 pound axles, ST225/75R15D tires and matching rims, free of charge. The recall began October 16, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-388.

Recall campaignNHTSA 20V105000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Keystone RV Company
Vehicles affected
1,099
Reported to NHTSA
2020-02-25
Owners notified
2020-03-06

Defect description

Keystone RV Company (Keystone) is recalling certain 2020 Hideout, Springdale, and Crossroads Zinger trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.

Safety risk

If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 6, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-371.

Recall campaignNHTSA 19V611000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Keystone RV Company
Vehicles affected
67
Reported to NHTSA
2019-08-21
Owners notified
2019-09-03

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2020 Hideout 25TH toy haulers. The trailers may be missing the Special Transportation Provision warning label in the garage area.

Safety risk

If the warning label is missing, occupants may not be cautioned that vehicles and equipment powered by internal combustion engines placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. The flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.

Manufacturer remedy

Keystone will notify owners, and dealers will provide the Special Transportation Provision warning labels, free of charge. The recall began on September 3, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-359.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Equipment12,500 mi
Wheels: lugs/nuts/bolts/studs1

The 2019 model has about half as many complaints as this one. The 2021 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.