Model year record

2011 KEYSTONE Laredo

7 recall campaigns on file for this model year. 2 owner complaints on file.

Recalls

Recall campaignNHTSA 17V755000

Equipment

Component
Equipment
Manufacturer
Keystone RV Company
Vehicles affected
1,205,997
Reported to NHTSA
2017-11-22
Owners notified
2018-01-15

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall campaignNHTSA 11V094000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
KEYSTONE RV COMPANY
Vehicles affected
469
Reported to NHTSA
2011-02-10
Owners notified
2011-02-18

Defect description

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 COUGAR AND LAREDO TRAVEL TRAILERS. THE AXLES ARE INSTALLED BACKWARDS CAUSING A SLIGHT REDUCTION IN BRAKING TORQUE AND SHORTENED BRAKE LINING SERVICE LIFE.

Safety risk

OVER TIME DIMINISHED BRAKING CAPACITY COULD LEAD TO AN INCREASED RISK OF PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THE AXLES TO VERIFY THE BRAKE WIRES ARE ON THE OFF-DOOR SIDE. IF THEY ARE NOT, THE AXLES WILL BE REMOVED AND REVERSED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Recall campaignNHTSA 11V064000

Equipment

Component
Equipment
Manufacturer
KEYSTONE RV COMPANY
Vehicles affected
318
Reported to NHTSA
2011-01-26
Owners notified
2011-01-27

Defect description

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 AVALANCHE, LAREDO, AND SPRINGDALE RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Safety risk

A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL HAS STARTED. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369. THIS SAFETY RECALL CAMPAIGN IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE 10V-478).

Recall campaignNHTSA 11V002000

Trailer hitches

Component
Trailer hitches
Manufacturer
KEYSTONE RV COMPANY
Vehicles affected
1,086
Reported to NHTSA
2011-01-04
Owners notified
2011-01-24

Defect description

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.

Safety risk

IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.

Manufacturer remedy

OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Recall campaignNHTSA 10V597000

Wheels

Component
Wheels
Manufacturer
KEYSTONE RV COMPANY
Vehicles affected
2,338
Reported to NHTSA
2010-11-23
Owners notified
2010-12-15

Defect description

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15" X 6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.

Safety risk

THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.

Manufacturer remedy

KEYSTONE WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Recall campaignNHTSA 10V478000

Equipment

Component
Equipment
Manufacturer
KEYSTONE RV COMPANY
Vehicles affected
5,459
Reported to NHTSA
2010-10-05
Owners notified
2010-10-20

Defect description

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Safety risk

A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Recall campaignNHTSA 10V413000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
KEYSTONE RV COMPANY
Vehicles affected
322
Reported to NHTSA
2010-09-16
Owners notified
2010-09-24

Defect description

KEYSTONE IS RECALLING CERTAIN 2011 ALPINE, AVALANCHE, FUZION, LAREDO, MONTANA, AND MOUNTAINEER FIFTH WHEEL TRAILERS MANUFACTURED FROM AUGUST 19, 2010 THROUGH SEPTEMBER 1, 2010, EQUIPPED WITH DEXTER AXLES. ON SOME AXLES, CRACKS COULD APPEAR IN THE SPINDLE WELD.

Safety risk

THESE CRACKS CAN PROPAGATE AND CAUSE THE SPINDLE TO DETACH FROM THE AXLE TUBE, RESULTING IN THE SEPARATION OF THE WHEEL END FROM THE VEHICLE, CREATING A ROAD HAZARD THAT INCREASES THE RISK OF A CRASH TO OTHER VEHICLES, AND COMPROMISES THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A VEHICLE CRASH.

Manufacturer remedy

KEYSTONE WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE AXLE SERIAL NUMBER AND REPLACE IT IF IT FALLS WITHIN THE SERIAL NUMBER RANGE. REPLACEMENT OF THE AXLE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 24, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Equipment: mechanical: accessory scissor/screw/bottle jack/lift15,000 mi
Structure: body1

The 2010 model has 2 times as many complaints as this one. The 2012 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.