Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Safety risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Manufacturer remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
Safety risk
As the transfer switch fails, it may overheat, increasing the risk of a fire.
Manufacturer remedy
Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Safety risk
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Manufacturer remedy
KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR KEYSTONE AT 866-425-4369.
ON CERTAIN FIFTH WHEEL RECREATIONAL TRAILERS, EXCESS PAINT MAY CAUSE THE LUG NUTS TO LOSE TORQUE OVER TIME AND COULD ULTIMATELY CAUSE WHEEL SEPARATION IF THE TORQUE IS NOT MAINTAINED.
Safety risk
WHEEL SEPARATION COULD RESULT IN POOR VEHICLE HANDLING INCREASING THE RISK OF PROPERTY DAMAGE AND A VEHICLE CRASH.
Manufacturer remedy
DEALERS WILL REMOVE THE WHEELS, REMOVE THE PAINT FROM THE HUB FACE WHEEL MOUNTING SURFACE AND THEN REINSTALL AND TORQUE THE WHEELS TO THE PROPER SPECIFICATION FREE OF CHARGE. THE RECALL BEGAN ON JUNE 21, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Suspension
2
2,000 mi
Structure
1
—
Structure: body
1
2,000 mi
Tires
1
5,000 mi
Wheels
1
2,000 mi
The 2007 model has about half as many complaints as this one. The 2009 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.