Model year record

2014 KEYSTONE Mountaineer

1 recall campaign on file for this model year. 3 owner complaints on file.

Recalls

Recall campaignNHTSA 15V409000

Equipment

Component
Equipment
Manufacturer
Keystone RV Company
Vehicles affected
537
Reported to NHTSA
2015-06-29
Owners notified
2015-07-09

Defect description

Keystone RV Company (Keystone) is recalling certain model year 2013 Montana trailers, models 3100RL, 3150RL13, 3400RL, 3402RL, 3582RL, 3625RE, 3725RL, 3750FL, and 3900FB, manufactured November 12, 2012, to January 30, 2013, and 2014 Mountaineer trailers, models 331RLT, 356TBF and 375FLF, manufactured August 21, 2013, to September 18, 2013. In all models except the Mountaineer 375FLF, the rear windows are labeled with an exit sticker, but the rear window is not intended to be a secondary emergency exit. With the Mountaineer 375FLF, the rear window is intended as the secondary emergency exit, but it may be blocked by the rear ladder.

Safety risk

In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.

Manufacturer remedy

Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. Mountaineer 375FLF vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. These repairs will be performed free of charge. The recall began on July 9, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-232.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body12 mi
Unknown or other12 mi
Wheels12 mi

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.