Equipment: recreational vehicle/trailer: LPG systems: lines and fittings
Manufacturer
Keystone RV Company
Vehicles affected
152
Reported to NHTSA
2018-12-07
Owners notified
2019-01-14
Defect description
Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Raptor recreational trailers. The quick disconnect rubber propane line may be incorrectly routed, allowing the outside grill to be stored while the fuel supply is still on and the flame is still lit.
Safety risk
If the grill is stored while the flame is still lit, it can increase the risk of a fire.
Manufacturer remedy
Keystone has notified owners, and dealers will replace the quick disconnect rubber propane line with a line that must be disconnected prior to storing the grill, free of charge. The recall began on January 14, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-343.
Keystone RV (Keystone) is recalling certain 2018-2019 Keystone Raptor recreational trailers, model 353TS. The tires may rub against the frame outrigger while being towed.
Safety risk
Tire contact with the frame outrigger may result in tire damage and can affect vehicle handling, increasing the risk of a crash.
Manufacturer remedy
Keystone has notified owners, and dealers will cut a notch into the frame outrigger that will provide clearance between the frame and tire, free of charge. The recall began November 20, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-339.
Keystone RV Company (Keystone) is recalling certain 2018 Keystone Carbon and Raptor recreational fifth-wheel trailers. These vehicles were manufactured without a protective barrier in the fuel station to prevent fuel absorption in the main floor.
Safety risk
Fuel absorption into the main floor can increase the risk of a fire in the presence of an ignition source.
Manufacturer remedy
Keystone will notify owners, and dealers will inspect the trailers and install a protective barrier is present, if necessary, free of charge. The recall began on April 24, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-317.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Safety risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Manufacturer remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain 2018 Carbon, Fuzion, and Raptor triple axle toy haulers. These vehicles may have an incorrectly welded suspension equalizer that can result in the suspension's failure while traveling.
Safety risk
If the suspension fails, the trailer's handling would be affected, increasing the risk of a crash.
Manufacturer remedy
Keystone has notified owners, and dealers will replace the equalizer with a different one, free of charge. The recall began on October 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-305.
Keystone RV Company (Keystone) is recalling certain 2017-2018 Raptor fifth-wheel recreational trailers, model 428SP. The affected trailers have tires that may contact the outriggers.
Safety risk
Tire contact with the outriggers may result in tire damage, possibly causing a loss of control, increasing the risk of a crash.
Manufacturer remedy
Keystone has notified owners, and dealers will cut a notch in the bottom side of the outriggers located above the tires on the door side of the unit, free of charge. The recall began on May 18, 2017. Owners may contact Keystone Customer Service at 1-866-425-4369. Keystone's number for this recall is 17-287.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Suspension
1
—
Wheels
1
—
The 2017 model has about a fifth as many complaints as this one. The 2019 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.