Model year record

2025 Kia Sorento Phev

3 recall campaigns on file for this model year. 36 owner complaints on file.

Recalls

Recall campaignNHTSA 26V046000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Kia America, Inc.
Vehicles affected
42,677
Reported to NHTSA
2026-01-26
Owners notified
2026-03-13

Defect description

Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

Safety risk

An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

Manufacturer remedy

The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

Recall campaignNHTSA 25V006000

Electrical system: body control module: software

Component
Electrical system: body control module: software
Manufacturer
Kia America, Inc.
Vehicles affected
74,469
Reported to NHTSA
2025-01-13
Owners notified
2025-02-21

Defect description

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Recall campaignNHTSA 24V920000

Fuel system, gasoline: delivery: hoses, lines/piping, and fittings

Component
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
Manufacturer
Kia America, Inc.
Vehicles affected
1,385
Reported to NHTSA
2024-12-10
Owners notified
2025-01-10

Defect description

Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.

Safety risk

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Manufacturer remedy

Dealers will install a cover around the fuel line, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC328.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other8
Electrical system6293 mi
Forward collision avoidance: warnings4
Power train430,000 mi
Air bags2
Communication: auto crash notification2293 mi
Engine230,000 mi
Forward collision avoidance: automatic emergency braking2
Fuel system, gasoline2
Fuel/propulsion system2
Service brakes2

The 2024 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.