Known Recalls

Model year record

2014 Kia Soul EV

1 recall campaign on file for this model year. 2 owner complaints on file.

Recalls

Recall campaignNHTSA 17V608000

Steering

Component
Steering
Manufacturer
Kia Motors America
Vehicles affected
342,381
Reported to NHTSA
2017-09-29
Owners notified
2017-11-16

Defect description

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Safety risk

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Manufacturer remedy

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags150,000 mi
Engine11,001,790 mi

The 2015 model has about a quarter as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.