Model year record

2024 Kia Sportage Phev

1 recall campaign on file for this model year. 29 owner complaints on file.

Recalls

Recall campaignNHTSA 25V874000

Trailer hitches

Component
Trailer hitches
Manufacturer
Kia America, Inc.
Vehicles affected
5,046
Reported to NHTSA
2025-12-17
Owners notified
2026-02-13

Defect description

Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Safety risk

An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other8
Electrical system6
Vehicle speed control5
Engine3
Forward collision avoidance: automatic emergency braking2
Power train2
Structure: body2
Forward collision avoidance: adaptive cruise control1

The 2023 model has about half as many complaints as this one. The 2025 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.