Model year record

2019 Lexus ES

1 recall campaign on file for this model year. 65 owner complaints on file.

Recalls

Recall campaignNHTSA 19V288000

Air bags: knee bolster

Component: Air bags: knee bolster
Manufacturer: Toyota Motor Engineering & Manufacturing
Vehicles affected: 564
Reported to NHTSA: 2019-04-10
Owners notified: 2019-05-08

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly affecting the deployment of the knee air bag in the event of a crash.

Safety risk

In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019. Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Fuel/propulsion system	13	11,000 mi
Engine	11	500 mi
Air bags	8	18,400 mi
Power train	7	500 mi
Service brakes	4	2,000 mi
Structure: body	4	—
Electrical system	3	—
Vehicle speed control	3	500 mi
Back over prevention: sensing system: camera	2	58,968 mi
Forward collision avoidance: automatic emergency braking	2	2,000 mi
Suspension	2	—
Unknown or other	2	—
Electrical system: adas: parking assist: sensors	1	18,400 mi
Exterior lighting	1	—
Forward collision avoidance: adaptive cruise control	1	—
Lane departure: blind spot detection	1	19,000 mi

The 2018 model has 5 times as many complaints as this one. The 2020 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.