Model year record

2002 Lexus ES300

2 recall campaigns on file for this model year. 194 owner complaints on file.

Recalls

Recall campaignNHTSA 01V372000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
19,587
Reported to NHTSA
2001-12-11
Owners notified
2001-12-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A THREE-SPOKE STYLE STEERING WHEEL. DURING AIR BAG DEPLOYMENT, IT IS POSSIBLE THAT THE BOTTOM SEAM OF THE FRONT DRIVER'S SIDE AIR BAG MODULE COVER (HORN PAD) COULD BE TORN AWAY ALLOWING THE BOTTOM PORTION OF THE COVER TO COMPLETELY DETACH FROM THE AIR BAG MODULE.

Safety risk

IF THIS SHOULD OCCUR, THERE IS A POSSIBILITY THAT THE DETACHED BOTTOM PORTION MAY STRIKE THE DRIVER CAUSING PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE DRIVER'S SIDE AIR BAG MODULE. OWNER NOTIFICATION BEGAN DECEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-888-333-9376.

Recall campaignNHTSA 01V371000

Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings

Component
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
1,697
Reported to NHTSA
2001-12-11
Owners notified
2002-01-01

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LEFT FRONT BRAKE TUBE MAY HAVE BEEN DEFORMED PRIOR TO VEHICLE DELIVERY DUE TO IMPROPER INSTALLATION OF A COIL SPRING SPACER THAT WAS INSTALLED TO PREVENT DAMAGE TO THE VEHICLE DURING TRANSPORTATION.

Safety risk

IF THE BRAKE TUBE IS DEFORMED SIGNIFICANTLY, IT COULD CONTACT THE INNER FENDER PANEL, AND EVENTUALLY CAUSE DAMAGE TO THE TUBE DUE TO VIBRATION DURING DRIVING. BRAKE TUBE DAMAGE COULD ALSO LEAD TO BRAKE FLUID LEAKAGE AFTER EXTENDED USE OF THE VEHICLE.

Manufacturer remedy

DEALERS WILL INSPECT THE FRONT BRAKE LINE AND, IF NECESSARY, REPLACE THE LINE. OWNER NOTIFICATION BEGAN JANUARY 1, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-888-333-9376.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Vehicle speed control3760,000 mi
Power train: automatic transmission363,200 mi
Vehicle speed control: accelerator pedal1318,900 mi
Power train121,000 mi
Unknown or other9156,342 mi
Electrical system: wiring: interior/under dash6
Engine and engine cooling695,000 mi
Tires617,523 mi
Air bags: frontal517,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)510,000 mi
Service brakes, hydraulic: foundation components: disc: rotor55,000 mi
Engine3145,000 mi
Service brakes, hydraulic317,000 mi
Suspension3
Air bags292,000 mi
Air bags: side/window235,000 mi
Electrical system240,000 mi
Electrical system: ignition2
Engine and engine cooling: engine248,480 mi
Fuel system, gasoline244,000 mi
Fuel/propulsion system283,207 mi
Power train: manual transmission2
Service brakes, hydraulic: antilock/traction control/electronic limited slip222,000 mi
Steering238,000 mi
Visibility2
Electrical system: instrument cluster/panel1
Electronic stability control (ESC)1100,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys1
Equipment110,000 mi
Exterior lighting: headlights1
Exterior lighting: turn signal13,000 mi
Fuel system, gasoline: storage1
Fuel system, gasoline: storage: tank assembly: filler pipe and cap1
Fuel system, other1
Interior lighting115,000 mi
Seat belts170,000 mi
Seats1155,000 mi
Service brakes, air160,000 mi
Service brakes, air: controls140,000 mi
Service brakes, air: disc: rotor167,533 mi
Service brakes, hydraulic: foundation components: disc: pads1
Service brakes, hydraulic: pedals and linkages1
Steering: rack and pinion112 mi
Structure1
Structure: body: door1
Tires: tread/belt112,000 mi
Vehicle speed control: cruise control119,500 mi
Visibility: windshield wiper/washer: motor118,000 mi

The 2001 model has 5 times as many complaints as this one. The 2003 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.