Model year record

2017 Lexus ES350

1 recall campaign on file for this model year. 26 owner complaints on file.

Recalls

Recall campaignNHTSA 17V415000

Steering: linkages: tie rod assembly

Component
Steering: linkages: tie rod assembly
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
1,761
Reported to NHTSA
2017-06-29
Owners notified
2017-07-26

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.

Safety risk

If the lock nut loosens, the tie rod may separate causing a loss of steering and increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is HLC.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body39,100 mi
Unknown or other3670 mi
Visibility/wiper318,000 mi
Air bags29,900 mi
Service brakes2113 mi
Suspension2352 mi
Electrical system11,100 mi
Electrical system: software1
Engine12,534 mi
Exterior lighting1
Forward collision avoidance155,000 mi
Forward collision avoidance: warnings17,500 mi
Seats11,100 mi
Service brakes, hydraulic155,000 mi
Steering110,000 mi
Vehicle speed control17,500 mi
Visibility: sun/moon roof assembly131,200 mi

The 2016 model has roughly the same number of complaints as this one. The 2018 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.