ON CERTAIN VEHICLES EQUIPPED WITH THE LEXUS LINK SYSTEM, IT MAY BE DIFFICULT TO LOCK ONE OF THE TWO LATCHES ON THE BOTTOM OF THE MIDDLE ROW LEFT REAR SEAT (LARGER SIDE OF THE BENCH SEAT DIRECTLY BEHIND THE DRIVER). DUE TO THE THICKNESS OF THE LEXUS LINK SYSTEM STORAGE CASE, THE STOPPER ON THE BOTTOM OF THE SEAT IS SLIGHTLY ELEVATED. THIS ELEVATED POSITION MISALIGNS THE LATCH TO THE STRIKER.
Safety risk
IF THE VEHICLE IS OPERATED WITH ONLY ONE LATCH LOCKED, THE OCCUPANT OF THE SEAT MAY BE IMPROPERLY RESTRAINED IN THE EVENT OF A CRASH, INCREASING THE RISK OF PERSONAL INJURY.
Manufacturer remedy
DEALERS WILL REMOVE THE LLS CASE PANELS AROUND THE SEAT STOPPER. OWNER NOTIFICATION BEGAN APRIL 8, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-888-333-9376.
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE INCORRECT GROSS VEHICLE WEIGHT RATING (GVWR) DATA WAS PRINTED ON THE CERTIFICATION REGULATION LABEL. THE GVWR IS INCORRECTLY REFLECTED ON THE LABEL AS 6,100 LBS. THE CORRECT GVWR SHOULD BE 6,000 LBS.
Safety risk
THE CERTIFICATION LABEL DOES NOT MEET THE INFORMATION REQUIREMENTS AS DESCRIBED IN THE REGULATIONS.
Manufacturer remedy
AS EACH LABEL IS VEHICLE IDENTIFICATION NUMBER SPECIFIC, OWNERS WILL BE REQUESTED TO CONTACT THEIR LOCAL LEXUS DEALER FIRST TO PLACE AN ORDER FOR THE CORRECTED LABEL. ONCE THE LABEL HAS ARRIVED AT THE DEALERSHIP, THE OWNER WILL BE CONTACTED FOR LABEL REPLACEMENT. OWNER BEGAN APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-800-255-3987.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Power train: driveline: driveshaft
5
2,000 mi
Unknown or other
5
28,478 mi
Power train
4
12,417 mi
Vehicle speed control
4
105,000 mi
Electronic stability control (ESC)
3
105,000 mi
Power train: automatic transmission
3
2,500 mi
Service brakes
3
183,400 mi
Service brakes, hydraulic
3
900 mi
Structure
3
57,000 mi
Structure: body
3
150,000 mi
Suspension
3
110,000 mi
Suspension: front
3
200 mi
Air bags
2
104,805 mi
Engine and engine cooling: exhaust system
2
100 mi
Power train: axle assembly
2
15 mi
Steering
2
200 mi
Electrical system
1
93,031 mi
Engine and engine cooling: cooling system
1
900 mi
Engine and engine cooling: engine: gasoline
1
8,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor
1
—
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
1
—
Exterior lighting
1
230,000 mi
Fuel system, gasoline
1
93,031 mi
Fuel system, gasoline: carburetor system
1
8,000 mi
Fuel/propulsion system
1
168,667 mi
Power train: driveline
1
15 mi
Power train: transfer case (4-wheel drive)
1
15 mi
Steering: column
1
—
Suspension: front: springs: air suspension system
1
31,540 mi
Visibility: windshield
1
3,000 mi
The 2004 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.