Model year record

2021 Lexus RX

1 recall campaign on file for this model year. 121 owner complaints on file.

Recalls

Recall campaignNHTSA 23V865000

Air bags: sensor: occupant classification

Component: Air bags: sensor: occupant classification
Manufacturer: Toyota Motor Engineering & Manufacturing
Vehicles affected: 999,901
Reported to NHTSA: 2023-12-20
Owners notified: 2024-10-31

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Safety risk

An air bag that does not deploy during a crash increases the risk of injury.

Manufacturer remedy

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Air bags	73	—
Unknown or other	8	—
Forward collision avoidance: automatic emergency braking	5	—
Electrical system	4	—
Seat belts	4	58,000 mi
Service brakes	4	—
Structure: body	4	—
Air bags: SRS malfunction warning lamp/light	2	76,000 mi
Engine	2	—
Tires: tread/belt	2	—
Visibility/wiper	2	—
Back over prevention: warnings	1	—
Exterior lighting	1	—
Forward collision avoidance: warnings	1	—
Latches/locks/linkages: hatchback/liftgate: lock	1	—
Seats	1	24,000 mi
Steering	1	—
Structure: body: hatchback/liftgate	1	—
Structure: body: hatchback/liftgate: hinge and attachments	1	—
Tires	1	—
Visibility: rearview mirrors/devices: exterior	1	—
Wheels	1	—

The 2020 model has about 1.5 times as many complaints as this one. The 2022 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.