Model year record

2010 Lexus RX350

1 recall campaign on file for this model year. 123 owner complaints on file.

Recalls

Recall campaignNHTSA 12V305000

Vehicle speed control: accelerator pedal

Component
Vehicle speed control: accelerator pedal
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
164,601
Reported to NHTSA
2012-06-29
Owners notified
2012-08-03

Defect description

Toyota is recalling certain model year 2010 Lexus RX350 and RX450h vehicles, manufactured from November 28, 2008, through September 1, 2010, and model year 2008 through 2011 Toyota Land Cruiser vehicles manufactured from September 1, 2007, through September 5, 2011. In July 2012, Toyota filed a defect report to recall certain model year 2010 Lexus RX350 and RX450h vehicles. In November 2012, Toyota informed the agency that it was including an additional 10,565 vehicles including certain model year 2008 through 2011 Toyota Land Cruiser vehicles. The total number of vehicles being recalled is now 164,601. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.

Safety risk

A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.

Manufacturer remedy

Toyota and Lexus will notify owners of affected vehicles and dealers will modify or replace the accelerator pedal and replace any driver's floor mat not specified for the vehicle. Owners of the Lexus vehicles were notified during August 2012. Toyota has not yet provided a notification schedule for the additional Land Cruiser vehicles. Owners may contact Toyota Customer Experience Center at 1-800-331-4331 or Lexus at 1-800-255-3987.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Vehicle speed control3725,000 mi
Electrical system117,000 mi
Air bags948,500 mi
Engine8123,345 mi
Power train632,500 mi
Service brakes545,000 mi
Service brakes, hydraulic525,000 mi
Steering565 mi
Equipment43,600 mi
Structure: body440,000 mi
Electronic stability control (ESC)330 mi
Engine and engine cooling21,700 mi
Tires213,000 mi
Unknown or other247,000 mi
Wheels230 mi
Electrical system: instrument cluster/panel15,000 mi
Engine and engine cooling: engine14,000 mi
Engine and engine cooling: engine: oil/lubrication: oil cooler1199,000 mi
Exterior lighting1
Fuel/propulsion system1330,000 mi
Latches/locks/linkages: hatchback/liftgate: lock16,300 mi
Parking brake1
Power train: driveline123,565 mi
Seat belts137,506 mi
Structure1
Structure: body: hatchback/liftgate1
Tires: pressure monitoring and regulating systems1950 mi
Vehicle speed control: accelerator pedal116,484 mi
Visibility11,000 mi
Visibility/wiper122,235 mi
Visibility: defroster/defogger/hvac system1106,955 mi
Visibility: rearview mirrors/devices: exterior1
Visibility: windshield1106,955 mi

The 2009 model has roughly the same number of complaints as this one. The 2011 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.