Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Safety risk
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Safety risk
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Steering
12
81,049 mi
Electrical system
8
8,000 mi
Unknown or other
7
31,400 mi
Fuel/propulsion system
6
101,344 mi
Engine
4
30,000 mi
Fuel system, gasoline
3
89,000 mi
Air bags
2
—
Back over prevention
2
140,000 mi
Back over prevention: warnings
2
—
Exterior lighting
2
—
Power train
2
170,000 mi
Structure: body
2
35,000 mi
Suspension
2
100 mi
Vehicle speed control
2
75,000 mi
Back over prevention: rearview system braking
1
—
Electrical system: horn
1
79,000 mi
Forward collision avoidance: adaptive cruise control
1
—
Forward collision avoidance: warnings
1
—
Fuel system, gasoline: delivery: fuel pump
1
20,000 mi
Lane departure: blind spot detection
1
—
Latches/locks/linkages: doors: latch
1
89,000 mi
Steering: steering control module
1
79,000 mi
Tires
1
—
Visibility/wiper
1
65,000 mi
Visibility: windshield
1
2,900 mi
The 2013 model has about a third as many complaints as this one. The 2015 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.