Model year record

2012 Lincoln MKT

1 recall campaign on file for this model year. 34 owner complaints on file.

Recalls

Recall campaignNHTSA 15V340000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Ford Motor Company
Vehicles affected
393,623
Reported to NHTSA
2015-06-02
Owners notified
2015-07-21

Defect description

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Safety risk

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Manufacturer remedy

Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering19142,000 mi
Electrical system23,100 mi
Engine225,000 mi
Power train225,000 mi
Unknown or other250 mi
Electronic stability control (ESC)191,000 mi
Engine and engine cooling: engine: other fuel types: turbo/supercharger182,000 mi
Engine and engine cooling: exhaust system182,000 mi
Fuel/propulsion system181,000 mi
Steering: column145,000 mi
Structure: body149,000 mi
Structure: body: hatchback/liftgate13,100 mi

The 2011 model has about 1.5 times as many complaints as this one. The 2013 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.