Known Recalls

Model year record

2010 MCI 102EL3

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 19V027000

Steering: hydraulic power assist system

Component
Steering: hydraulic power assist system
Manufacturer
Motor Coach Industries
Vehicles affected
2,089
Reported to NHTSA
2019-01-07
Owners notified
2021-05-14

Defect description

Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

Safety risk

Loss of steering control may increase the risk of a crash.

Manufacturer remedy

MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.