Known Recalls

Model year record

2025 MCI D45CRT

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 25V457000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Motor Coach Industries
Vehicles affected
321
Reported to NHTSA
2025-07-08
Owners notified
2025-08-06

Defect description

Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.

Manufacturer remedy

MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.