Known Recalls

Model year record

2019 MCI D45CRTLE

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 23V240000

Equipment: mechanical: carrier/rack

Component
Equipment: mechanical: carrier/rack
Manufacturer
Motor Coach Industries
Vehicles affected
140
Reported to NHTSA
2023-04-05
Owners notified
2023-08-31

Defect description

Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

Manufacturer remedy

MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.