Motor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Safety risk
A short circuit in a high voltage battery increases the risk of a fire.
Manufacturer remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. MCI will either replace the batteries, repurchase the vehicles, offer a vehicle trade-in or a reimbursement, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact MCI customer service at 1-800-241-2947.
Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Safety risk
A battery module that overheats increases the risk of a fire.
Manufacturer remedy
MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.