Model year record

2004 MERCEDES BENZ C Class

1 recall campaign on file for this model year. 20 owner complaints on file.

Recalls

Recall campaignNHTSA 03V534000

Seat belts

Component
Seat belts
Manufacturer
MERCEDES-BENZ USA, LLC.
Vehicles affected
4,348
Reported to NHTSA
2003-12-19
Owners notified
2003-12-22

Defect description

ON CERTAIN PASSENGER VEHICLES, SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THE PRESENCE OF THE BURR COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CIRCUMSTANCES.

Safety risk

IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE SEAT BELTS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling2
Power train258,000 mi
Air bags: frontal1
Air bags: side/window11,750 mi
Electrical system158,000 mi
Electrical system: wiring: interior/under dash1
Engine and engine cooling: cooling system1
Fuel/propulsion system1123,000 mi
Power train: automatic transmission121,000 mi
Seats11 mi
Seats: front assembly: power adjust1
Steering: electric power assist system1
Tires: sidewall128,553 mi
Tires: tread/belt112,000 mi
Unknown or other1
Visibility: rearview mirrors/devices: exterior1
Visibility: windshield1
Visibility: windshield wiper/washer: motor1

The 2003 model has about 1.5 times as many complaints as this one. The 2005 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.