Known Recalls

Model year record

2000 MERCEDES BENZ CL500

1 recall campaign on file for this model year. 7 owner complaints on file.

Recalls

Recall campaignNHTSA 01V247000

Exterior lighting: headlights: switch

Component
Exterior lighting: headlights: switch
Manufacturer
MERCEDES-BENZ USA, LLC.
Vehicles affected
613
Reported to NHTSA
2001-08-01
Owners notified
2001-10-15

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES FAIL TO CONFORM WITH THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." WHEN THE LOW BEAM HEADLAMPS ARE ACTIVATED, THE XENON LAMPS ARE AIMED TO ILLUMINATE THE ROAD SURFACE. IN THE HIGH BEAM MODE THE LIGHT FROM THE XENON BULBS ARE REDIRECTED AND ADDITIONAL HALOGEN BULBS ALSO ILLUMINATE WHEN THE HIGH BEAMS ARE ACTIVATED. WHEN THIS OCCURS, THE COMBINATION OF XENON BULB AND HALOGEN BULB EXCEED THE PERMITTED LIGHT OUTPUT.

Safety risk

DRIVERS IN INCOMING VEHICLES MAY EXPERIENCE INCREASED GLARE FROM THE HIGH BEAM LIGHTING WHICH COULD RESULT IN THE POTENTIAL FOR A CRASH.

Manufacturer remedy

DEALERS WILL MODIFY THE AIM OF THE HALOGEN HEADLAMP BULBS IN THE HIGH BEAM MODE. OWNER NOTIFICATION BEGAN OCTOBER 15, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system254,118 mi
Suspension274,000 mi
Engine196,000 mi
Interior lighting154,118 mi
Suspension: rear115,000 mi

The 1999 model has 2 times as many complaints as this one. The 2001 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.