Model year record

2025 Mercedes-Benz E 350 4MATIC

2 recall campaigns on file for this model year. 10 owner complaints on file.

Recalls

Recall campaignNHTSA 26V281000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
144,049
Reported to NHTSA
2026-05-01
Owners notified
2026-06-29

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.

Safety risk

An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.

Manufacturer remedy

Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.

Recall campaignNHTSA 24V941000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
17
Reported to NHTSA
2024-12-18
Owners notified
2025-01-22

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.

Safety risk

Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.

Manufacturer remedy

Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system4
Steering2
Suspension2
Unknown or other2

The 2024 model has about half as many complaints as this one. The 2026 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.